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FAQS

Where are you located?

We are located inside The Courtyard in Al Quoz. Parking is available on 6A Street outside Al Serkal Avenue.

I am interested in a working with you. Can I send my CV and portfolio?

We always like to hear from fresh, new talent to work with. You can send your cv to [email protected]

How do I book?

You can call us on 04 3471745, email us at [email protected] or send us a whatsapp on +971 54 458 9107 and we will be happy to answer any enquiry. Or you can leave you mobile or email address here with details of which service you are interested in and we will get back to you as soon as possible. 

How many studios do you have available to hire?

We have 2 studios available to hire either separately or together.

Studio 1: Large studio with a fully fitted kitchen, make up room, floating ceiling and infinity curve. Suitable for shooting food, cars, eCommerce/product and advertisements.

Studio 2: Smaller studio with integrated ceiling lighting rig (tracking system), Profoto lights and infinity curve. Suitable for portraits and small product shoots.

Do you have additional lighting equipment available?

Yes, we have a range of ProFoto and Tungsten lights available for you to hire for your shoot. For more information, please get in touch with us here

 

Are the studios suitable for video and stills shoots?

You are able to shoot video and stills in either of our studios but please be aware that neither studio is soundproofed and therefore may not be suitable for recording sound.

Do you offer discounts for booking multiple days?

We can discuss packages for multiple day bookings. For more information, please contact us here

Do I have to come to the studio for my business headshots?

No, we can come to your location if you would prefer or if you have a large number of people to be photographed. Please contact us and we can discuss the best solution for you

Who owns the RAW files?

Digital negatives remain the exclusive property of The Studio. If you choose to purchase high-resolution digital images, these will always be retouched to your liking. In this case, although The Studio remains the owner, you are given unlimited rights to print and duplicate your images.

How long will my shoot be?

Your studio shoot will last for 30-minutes unless otherwise specified.

How will I receive my photos?

We will send you a download link where you can download your images. You will receive them in high and low res as well as colour and black & white. The images take up to 7 days to be ready from when you select them.

How much is it for a portrait shoot?

You can view our different packages here.

How do I pay for my shoot?

Your shoot fee is due at the time of booking or on the day of the shoot.  This payment is non-refundable.

You can pay for your shoot with credit card, cash or we can send you a link to pay online.

How do I choose which photos I would like to have edited?

You will be sent a password-protected online gallery where you can view all of the images that were taken during your shoot. From here you can select the images that you would like to have retouched.  It takes 1-2 weeks for your images to be ready depending on your order. Please let us know if you have a deadline in mind for your final product when placing your order.

What editing will you do to my images?

Following your selection, your images will be professionally retouched to create a natural result.  If you have any special requirements (eg. blemishes or fine lines to be removed), please let us know and we will do our best to accommodate this.

Can I buy additional images?

Yes, you can.  We have a selection of digital packages to choose from and these can be found on our packages page.

Can I have all of the unedited images?

Digital negatives remain the exclusive property of The Studio. Depending on the package you select, we can provide you with all of the images from the online gallery. In this case, although The Studio remains the owner, you are given unlimited rights to print and duplicate your images.

Can I use the images and videos on social media?

We can provide the images and video in varying formats to make sure they are compatible to post on social media platforms. We can also offer onsite editing so you can post your photos or video straight after the event.

When will I get my photos and video from my event?

We always provide a selection of images within 24 hours of the end of the event; however, we can have these edited onsite if you need to have them immediately. For videos, we need a few days to create the edit but again, if you need something immediately, we can provide editing services on site.

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