Top

Frequently Asked Questions

General

Where are you located?

We are located at The Courtyard in Al Quoz, known as the art hub of Dubai. We will be happy to welcome you at our studio! You can enjoy our beautiful surroundings. We are next door to Boston Lane and Lime Tree Café and just around the corner from Tom & Serg.

I am interested in a job with you/can I send my CV and portfolio:

We always like to hear from fresh, new talent. You can send your cv to [email protected]

How do I book?

You can call us on 04 3471745 or email us at [email protected] and we’ll be happy to answer any enquiry. Or you can leave you mobile or email address here with details of which service you are interested in and we will get back to you as soon as possible.

Who owns the RAW files?

Digital negatives remain the exclusive property of The Studio. If you choose to purchase high-resolution digital images, these will always be retouched to your liking. In this case, although The Studio remains the owner, you are given unlimited rights to print and duplicate your images.

WEDDINGS

I would like you to film and/or photograph my wedding, how do I start the process?

You can contact us to give us the details of your wedding and we can discuss your requirements as well as answer all of your questions. The important information that we will need is the date and location of your wedding, whether you want both photography and videography, how many hours you would want the crew and how many guests are attending the event. If you don’t know all of this at this stage, just tell us what you know, and we can help from there. Alternatively, you could email [email protected].com and we will be happy to help you start the process. For such a special event, we prefer to meet with you in order to discuss your needs in person.

What does a wedding session cost?

To us, every wedding is unique and we can tailor a package to suit any couple’s needs. Our packages start at AED 5,775 and you can find details of our wedding package options here. If you can let us know as many details as you can, we will send you the appropriate package and cost. We encourage you to come by our studio and have a chat and a coffee with us. We always prefer to discuss your requirements face to face so we can put together a bespoke package that suits your needs.

How much do I need to pay as a deposit?

We require a 50% deposit, which is non-refundable, to secure the date. The remaining amount is due a week before the wedding day

How far should we book in advance?

Typically, between three to six months in advance and as soon as you have a date and venue. If you have your dates already, check with us for availability, as we might be able to accommodate your needs on short notice.

Who will be the photographer and / or videographer at our wedding?

We have a professional, dedicated in-house team of wedding photographers and videographers. We can provide portfolios and show reels for each of our crew members so that you can see the quality of their work

Our team has photographed weddings across several cultural and religious traditions. We also offer the option of female photographers and videographers only if preferable.

Do you offer your services for weddings outside of the UAE?

Yes, we do, and we love having the opportunity of capturing a wedding outside of the UAE. Please contact us for more details.

When should we do the wedding portraits, before or after the ceremony?

This is really up to you. Normally the wedding portraits take place either a couple of hours before the ceremony or immediately after the ceremony and before the reception. We recommend taking your portrait photographs during sunset to take advantage of the softer light.

If you feel your day is already too busy, we could also do your wedding portraits after the wedding.

Do you take getting-ready shots?

These are some of our favorite photographs and video to capture. At this time, we always make sure we get those special detail shots of your rings, dress, shoes and capture the energy and excitement of the bride and groom, their families and friends. Our lead photographer will accompany the bride and her party and if you book a second shooter, they will go with the men to capture the groom and his party getting ready. The same goes for film; we spilt into teams to get the best possible shots out of the buildup.

Do you take dance shots?

Of course, that’s when the fun starts! We want to capture all the emotions experienced at your wedding and our goal is for the photographs to reflect these emotions. We want you to relive the excitement of your day through your wedding photos for many years to come.

Do you shoot in black & white?

We love black & white photographs. We shoot digitally, and this allows us to process the images in B&W or colour in post-production.

What about other image styles?

There are countless ways to edit a photo. Some may appeal to one couple, while not to another. If you see a particular style you like, please let us know, and we will do our best to accommodate.

What kind of equipment do you use?

The photography team shoot with Canon 5DIII and a combination of Canon prime and zoom lenses. The film team use various cameras such as the Sony A7s and Sony Z150 and have access to a gimbal and sliders to create smooth shots of you and your guests. We also have a crane that can capture a more cinematic feel for your wedding video.

What kind of equipment do you use?

The photography team shoot with Canon 5DIII and a combination of Canon prime and zoom lenses. The film team use various cameras such as the Canon C100 and Sony FS and have have access to a steady-cam and slide-cam to create smooth shots of you and your guests. We also have a small and large crane that can capture a more cinematic feel for your wedding video.

When will I get to see my wedding photos?

We send a ‘sneaky peak’ within 2 weeks from your wedding day. However, your main gallery (available online and password protected) will generally be ready within 4 weeks. This is when you can choose the images you would like in your wedding album. Once you choose your favourite images, we will design your album and send you proofs. Once this is approved it will take 10 working days for the album to be printed and you get to relive your special day once again.

How many images will we get?

Typically, over 60-80 shots are taken per hour. Depending on the wedding, these will be filtered down and you will receive on average 40-60 images per hour, after the blinking and blurring are removed. You will receive an online ‘web gallery’ where you can select your favourite images, which will then be edited in colour and black & white for printing and album use. The remaining images will be supplied in colour. All images will be delivered on a USB in high and low resolution, however, no RAW images are released.

Do you shoot video?

Yes, we do, and have an amazing film team at The Studio to capture those special moments to relive for years to come. The film team use various cameras including Sony A7s and Z150 and have access to a gimbal and slider to create smooth shots of you and your guests. We also have a crane that can capture a more cinematic feel for your wedding video.

How long will my film be?

We provide a trailer that is usually about 3-5 minutes long and the full film can be between 10 and 15 minutes long. It all depends on how long the wedding is and the angles available to edit. Both, the trailer and full film, are uploaded to Vimeo where you can share with family and friends protected by a password. Raw footage and longer edits of 30-40 minutes are available at an extra cost as well. Please contact us for more details

Do you offer albums?

Yes, we do offer beautiful albums. We have custom-designed A3 hardbound coffee-table photo albums in leather, along with a selection of other products. Please contact us for more details.

Do you deliver the printed products and my DVD’s overseas?

We can deliver your products overseas.

Please keep in mind there will be a charge for this to cover the delivery charges. Please contact us for more details.

Will you post the photographs online?

We will not post the photos anywhere unless we have your written approval. We will ask you if you allow us to share a few select images on our website, blog and social media to share our work. However, we completely understand and respect if you would prefer for us not to share your images in any of our channels.

FAMILY

How do I book?

You can call us on 04 3471745 or email us at [email protected] and we’ll be happy to answer any enquiry. Or you can leave you mobile or email address here with details of which service you are interested in and we will get back to you as soon as possible.

How can I prepare my children and family for the session?

Be prepared for any eventuality, we want you to bring everything you feel will make the session more fun and comfortable for you.

Our suggestions are:

– Bring some makeup and hair accessories for quick touch-ups between shots

– If your session includes your kids bring an extra outfit or two, in addition to the planned outfits.

– Bring along your children’s favourite toys – especially if they are very young. It can help settle them to have something familiar in the shoot with them.

– Make sure your outfits are clean and ironed

– Be yourself and bring a smile

What type of clothing should we wear?

Avoid bold prints and patterns, as these can be distracting to the eye when viewing the photographs. If the session is for your baby consider doing some with no clothing or just bottoms on. Tastefully done, birthday suit baby photography emphasises the simple beauty of your child with minimal visual distraction. Other than that, be yourself and feel free to express your own individuality with your clothes too!

I am camera shy, will you tell me how to pose?

We will work with you and your family to make you comfortable in front of the camera. With adults, a relaxed and natural pose is crucial to getting the best expressions. With children’s photography, we create an environment that gives children the freedom to be spontaneous as this makes for the best child picture. Capturing a child’s unique expressions while they are caught up in the moment with themselves or with a parent or sibling makes for the most expressive child portrait.

In a family portrait, closeness expressed among family members is the key – having fun playing, hugging, and holding hands are all things we will encourage during your session. We also have a variety of props available to use during the shoot.

What happens during a maternity/pregnancy shoot?

Our goal is to show off that adorable baby bump. We recommend photographing you on a solid black or white backdrop. A simple black or white (or both!) top in which the bottom area can be unbuttoned easily to expose your belly works well, or even a tube top and if you have something special you want to wear, bring it along. Encourage daddy – and your children if you have others – to come along if you wish.

We will take several poses with your hands, so be sure to remove any jewelry that you do not want in the picture. If you know you are having a boy or a girl and/or know what your baby will be named please let me know that info as well. Finally, be assured that we want you to be comfortable so please let us know what you prefer the shoot to be like. We promise that we will do very graceful and tasteful posing for your pictures.

How do I prepare for a shoot for my newborn baby?

Most of the time, newborns look best in their natural element, that is, their birthday suit. If you want them to be photographed with clothes on, solid colours usually work best. Feel free to bring any kind of props you would like to include such as special blankets, shows, dresses, soft toys etc.

For newborn shoots, it is best to photograph them being between 10 – 20 days old. We understand that a baby will need plenty of time for feeding and changing so we allow extra time for this. This also allows us the best chance of capturing your baby asleep and awake. We prefer parents to dress in solid black from head to toe so that we can get the creative shots you are looking for!

How do I prepare for a shoot for my toddler/child?

As with the other portraits, we always suggest the kids to be dressed in solid colours. Bright, fun and funky colours bring out a fun side while blue jeans, and white shirts are for more serious captures. A pretty dress is always beautiful for little girls. Accessories such as hats, sunglasses, boots, blankets, and so on, can be great to bring out their individuality. Feel free to bring any other prop or comfort item that you want to include.

In terms of time, studio sessions with children are best they are fresh and already napped and fed before, especially babies. You will need to pick a time when your children are at their best, some are best in the morning, some in the afternoon.

What time of day is best for outdoor shoots?

Photography sessions outdoors are usually scheduled late afternoon/early evening or early morning in order take advantage of the best natural light. We all know how hot gets in Dubai, so we strongly advise no outside shooting from June to September.

How long is the session? How many pictures do you take?

The average session lasts one hour and averages around 30-60 photos. During your session, we will ensure that your family, children or pet is given the time they need to get acquainted with us and become relaxed. You can be sure that you will get the attention you deserve.

Since every family is different, additional time may be required if you have more than one child, a large group, or if backdrop or clothing changes are necessary. It is always good to let us know how many people we are photographing so we can accommodate you.

When are payments due?

Your shoot fee is due at the time of booking and reserves the photographer for that date and time. This payment is non-refundable. We accept Visa and Master Card, bank transfer, payment in cash or we can send you a paypal link if this is easier.

How do we choose our favourite photos?

You will be booked to come in for a private viewing after your shoot. Here, we will help you choose your favourite images to print, frame or get as digital copies. Once you have selected the images you want to purchase, it takes 1-2 weeks for your images to be ready depending on your order. Please let us know if you have a deadline in mind for your final product when placing your order.

Will my images be retouched?

Following your selection, your images will be professionally retouched to create a natural result. If you have any blemishes or birthmarks removed please let us know and we will do our best to accommodate this.

Can I buy high-resolution images?

Yes, you can. We appreciate people want to keep the files digitally for future use and sharing online with friends and family. We have a selection of digital packages to choose from and these can be found on our packages page.

Who owns the RAW files?

Digital negatives remain the exclusive property of The Studio. If you choose to purchase high-resolution digital images, these will always be retouched to your liking. In this case, although The Studio remains the owner, you are given unlimited rights to print and duplicate your images.

How long will my shoot be?

Corporate Portrait – up to 30 minutes

Bareface – up to 30 minutes

Family – up to 1 hour

Couple – up to 1 hour

Pregnancy – up to 1 hour

Model shoot – up to 1 hour

Newborn – up to 2 hours

How much are your shoots?

You can find our shoot fees here.

What packages do you have?

You can find our digital and framing packages here.